Network Operations Center
Managed LAN Standard Ticket Questions
Instructions: If it is not a “Priority 1 (P1)” issue, please gather the below information prior to openin...
How To Obtain Status On An Existing Ticket
Customers should call the Mosaic NetworX 24x7 support center 866-724-2605 for trouble ticket issues. Each...
How to Report Service Issues
To report service issues please contact our Network Operations Center (NOC): 866.724.2605 or noc@mosaicne...